What is a characteristic of effective communication in nursing?

Effective communication in nursing is crucial for ensuring that patients understand their care and feel involved in their treatment. One of the main characteristics of effective communication is that it includes both verbal and non-verbal cues. This approach acknowledges that communication is multifaceted—patients receive messages not just through spoken words but also through body language, facial expressions, gestures, and tone of voice.

In nursing, when healthcare professionals combine verbal communication with non-verbal cues, they enhance understanding and create a more supportive environment. For example, maintaining eye contact, nodding in agreement, or using open body language can reinforce the spoken message and help patients to feel more comfortable, valued, and understood during their interactions with healthcare providers.

By incorporating both types of cues, nurses can better assess patients’ feelings and reactions, adjust their communication approaches as necessary, and foster trust and rapport, which are essential components of effective patient care.